GetProduct is not working

Results in a 404 response like this: { "error": { "code": "NotFound", "message": "The requested resource could not be found.", "innerError": null } } GetProducts seem to be working fine but not GetProduct


    Can you supply the exact URL you are using? We often use 404 combined with an error message body in the response to indicate that the resource does not exist.
    Posted by Hidden Fri, 30 Nov 2018 13:41:51 GMT
    GetProduct is not working whether I use my Python script, Postman, or the Try It button on the API Docs. Here are some example URLs:
    Posted by Hidden Fri, 30 Nov 2018 14:20:36 GMT
    I confirmed the Try It button works for me on the test page. Do you have a valid subscription key?
    Posted by Hidden Mon, 03 Dec 2018 13:26:59 GMT
    It appears the backend API's have under gone an update which is causing the error. Thank you for bringing it to our attention.
    Posted by Hidden Mon, 03 Dec 2018 18:26:22 GMT
    I can confirm that my subscription key works - I tried it successfully with some other endpoints. I can't explain how the button works for you, you're using this, correct? Can you try doing it in Postman or Curl?
    Posted by Hidden Mon, 03 Dec 2018 18:44:47 GMT
    I have opened this issue up for further investigation. We will look to prioritize a fix and report back when we have a direction on timeframe. Thank you for reporting the issue.
    Posted by Hidden Mon, 03 Dec 2018 19:32:29 GMT
    We are currently working on this, the underlying response model has changed. We will report back when it is fixed.
    Posted by Hidden Wed, 12 Dec 2018 18:44:38 GMT
    Hi. I have updated the API to conform to the changes in the backend system. You should now be back to full functionality again
    Posted by Hidden Thu, 13 Dec 2018 19:54:57 GMT
    I have confirmed that this works again. Thank you!
    Posted by Hidden Tue, 15 Jan 2019 14:29:36 GMT

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